Policies

Privacy Policy

Last updated: 28/12/2025

Information We Collect

  • Personal data such as name, email, phone number, shipping/billing addresses, and order history.
  • Usage data including pages visited, interactions, and device information collected through cookies or analytics tools.

How We Use Your Data

  • To process and deliver your orders, provide shipping updates, and manage returns or refunds.
  • To personalize product recommendations, marketing messages, and onsite content.
  • To improve our services through aggregated analytics and performance monitoring.

Data Sharing & Security

  • We only share necessary information with trusted partners such as payment gateways, logistics providers, and analytics vendors.
  • All partners are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
  • We use industry-standard encryption and access controls to protect your information. However, no method of transmission over the internet is 100% secure.

Your Rights

  • You may request access, correction, or deletion of your personal data by emailing privacy@shrivastra.com.
  • You can opt out of marketing emails at any time through the unsubscribe link or by contacting us.

For any privacy-related questions, write to privacy@shrivastra.com.